Missouri authorities are demanding that operators disclose information about fees and customer protection.

US Launches Investigation into Bitcoin ATM Operators

09.01.2026 - 11:05

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3 min

Key points:

  • The Missouri Attorney General's Office has launched an investigation into Bitcoin ATM operators due to a rise in fraudulent schemes.
  • Scammers are tricking people into transferring money through crypto ATMs by posing as government employees.
  • The damage from these schemes amounts to millions of dollars, and authorities are demanding stronger oversight and user protection.

Missouri Attorney General Katherine Hanaway has launched an investigation into companies that operate Bitcoin ATMs. The investigation follows numerous complaints from state residents: these devices are increasingly being used in fraudulent schemes. The focus is on fees charged to users and the role of crypto kiosks in transferring funds to criminals.

The Attorney General's Office has already issued five formal requests for civil investigations to crypto ATM operators operating in Missouri. The list includes CoinFlip, RockItCoin, Bitcoin Depot, Athena Bitcoin, and Byte Federal. The companies are being asked to disclose information about their fees, transaction procedures, and internal measures to protect customers from fraud.

US ATM operator has been accused of aiding fraud

US ATM operator has been accused of aiding fraud

93% of the funds received were deposited by victims of fraud

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According to agency representatives, the purpose of the investigation is to determine whether the operators' actions violate state consumer protection laws. Particular attention is being paid to how clearly customers are informed of the risks and actual costs of using Bitcoin ATMs.

How Scammers Are Using Bitcoin ATMs

Hanaway stated that her office has received numerous reports of scams in which scammers pressure people to urgently transfer money through crypto ATMs. The scammers often pose as police officers, court employees, or other government officials. Victims are convinced that the transfer must be made immediately or face serious consequences. The Attorney General's Office urged anyone who encounters such cases to immediately report them to authorities.

The problem extends far beyond a single agency. Kirkwood police previously warned that scammers are convincing residents to withdraw cash and deposit it into Bitcoin ATMs. In one case, a person lost $26,000 in just one transaction. Clay County officials reported that over two years, residents have lost more than $3 million through such machines, affecting over 150 people.

At the federal level, the situation appears even more serious. According to the FBI, losses from cryptocurrency fraud in the US will exceed $5.8 billion in 2024. The Federal Reserve Bank of Kansas City notes that criminals often use QR codes linked to personal wallets, making it virtually impossible to recover stolen funds.

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